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Our Terms & Conditions

Welcome to ZSS’ website (the “Site”). If you do not agree to these Terms, you should not use or access this Site. By browsing or using this Site, you acknowledge that you have read, understood and agreed to be bound by these Terms of Use (these “Terms”).

ZSS holds the right to revise these Terms whenever it wishes by updating this post. Please review these Terms each time you use the Site because your use of the Site after the making of any changes, will constitute your agreement to the changes.

We hold the right to revise the products and services available on the Site and to alter or discontinue any part of the Site and we will not be liable to you or to any third party for doing so. Your continued use of the Site will constitute your acceptance of any such changes.

 

IMPORTANT DISCLAIMER

  1. THIS SITE DOES NOT PROVIDE ANY MEDICAL ADVICE.Information on this website is provided for informational purposes only and is not intended as a substitute for the advice provided by your physician or other healthcare professional. You should not use the information on this website for diagnosing or treating a health problem or disease or prescribing any medication or other treatment. Under no circumstances will we be liable for any loss or damage caused by your reliance on information obtained through the Site.

 

  1. We do not recommend or endorse any specific professionals, tests, products, procedures, opinions, or other information that may be mentioned on the Site. Reliance on any information provided by us, our consultants, dietitians, our employees, and others appearing on Site (at our invitation or other visitors to the Site) is at your own risk. The site is intended for healthy adults only. Subscribers must be 18 years or over.

 

  1. If you have or suspect that you have a medical problem, promptly contact your healthcare provider. Never disregard professional medical advice or delay in seeking professional advice because of something you have read on this website.

 

  1. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare professional prior to use if you have or suspected a medical condition, are taking prescription drugs, or are pregnant or lactating.

 

  1. You should always speak with your physician or other healthcare professionals before taking any medication or nutritional or herbal supplement or adopting any treatment for a health problem.

 

  1. For any products or services purchased from this Site, you should read carefully all product packaging and instructions.

 

Use of the Site

You may use the Site only in compliance with these Terms. Its usage must be only for your own non-commercial personal use. You are held responsible for your communications, including the uploading and posting of information and are responsible for the consequences of such communications to the Site.

 

We require all Subscribers to agree not to use the Site for any of the following purposes:

 

You are responsible for keeping the confidentiality of your account and password. You agree to notify us as soon as possible in the event of any unauthorized use of your account or other breach of security.  You agree to accept responsibility for all communications that take place under your account or password.

 

Conduct Policy

In order to use our website, you agree to give accurate, current and complete information. If you provide any untrue or inaccurate information, or if we have reasonable grounds to suspect that such information is untrue or inaccurate, we may suspend or terminate your account. We reserve the right to refuse all current and future use by you of the Site. Account information about you is subject to the terms of our

Privacy Policy

You agree to use our website only for lawful purposes. You are prohibited from posting on or transmitting through our website any unlawful, harmful, threatening, abusive, defamatory, obscene, sexually explicit, hateful, fraudulent, racially, ethnically, or derogatory remarks to another’s faith or otherwise objectionable material of any kind, including any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law.

You may not libel or slander another person. Any verbiage that may be possibly understood to be defaming, libel or slanderous, at the sole discretion of the staff of ZSS, will be taken off the Site.

You may not post a message impersonating another user, nor post any message that contains any personal information such as messages which identify social security numbers, account numbers, phone numbers, addresses or chain letters of any kind

The Site is available to registered users who are 18 years and older and who have not been suspended or removed by ZSS for any reason. We reserve the right to revoke your subscription for any reason at any time including as a result of a violation of these Terms of the Privacy Policy, without notice. Membership is void where prohibited by law.

Product Information; Limitation on Quantities

Not including some content which may be submitted by Subscribers, we strive to ensure that the information on the Site is complete and reliable.

Certain information may contain pricing errors, typographical errors and other errors which we may correct without liability. We also have the right to limit how much is purchased by Subscribers and to suspend or terminate an event or promotion at any time without notice (including after an order has been submitted and/or acknowledged). We do not guarantee that every product described on our Site will be available.

 

Proprietary Rights

You acknowledge and agree that the content (other than content that may be submitted by Subscribers), graphics, trademarks, logos, button icons, music, software, materials, text, images, videos and other elements available on the Site are the property of ZSS (or any licensors) and are protected by copyright, trademark and/or other proprietary rights and laws. You agree not to sell, license, rent, publicly display, publicly perform, publish, distribute, copy, reproduce, transmit, adapt, edit, modify or create derivative works from any content or materials on the Site. The ZSS name logo and registered trademarks. All of our Site’s content is Copyright ZSS, LLC. All rights reserved.

 

Submitted Content

ZSS does not make a claim to ownership of any materials that you make available through the Site. Any materials you submit on the Site, you grant ZSS a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such materials.

You hereby represent, warrant and covenant that any materials you provide do not include anything (including, but not limited to text, images, music or video) to which you do not have the full right to grant ZSS the license specified above. You further warrant and covenant that any materials you provide will not contain libelous or otherwise unlawful, abusive or obscene material. ZSS will be entitled to use any content submitted by you without incurring obligations of confidentiality, attribution or compensation to you.

 

Disclaimers

You assume all responsibility and risk with respect to your use of the Site. The Site, and all content, merchandise, and other information on or accessible from or through this Site or a “linked” site are provided on an “as-is” and “as available” basis without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, non-infringement, security or accuracy. specifically, but without limitation, ZSS does not warrant that: (1) the information on this site is correct, accurate or reliable; (2) defects will be corrected, or that this site or the server that makes it available is free of viruses or other harmful components or (3) the functions contained on this site will be uninterrupted or error-free

ZSS makes no warranties regarding any non- ZSS sites to which you may be directed or hyperlinked from this Site. ZSS makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such non- ZSS sites. ZSS does not warrant or guarantee any products or services offered or provided by or on behalf of third parties on the Site
Indemnification

You agree to indemnify, defend and hold harmless ZSS (including – where relevant – its parent, subsidiaries, divisions, and affiliates, and their respective officers, directors, employees, agents and affiliates) from any and all claims, liabilities, damages, costs and expenses of defense, including legal fees, in any way arising from your use of the Site, your violation of these Terms or the Privacy Policy, content posted to the Site by you, or your violation of any law or the rights of a third party.

In no event shall ZSS, its affiliates or any of their respective officers, directors, employees, agents, successors, subsidiaries, suppliers, affiliates, or third parties providing information on this site be liable to any user of the site or any other person or entity for any direct, indirect, special, incidental, punitive, consequential or exemplary damages (including, but not limited to, damages for loss of profits, loss of data, or loss of use) arising out of the use or inability to use the site, whether based upon warranty, contract, tort, or otherwise, even if ZSS has been advised of or should have known of the possibility of such damages or losses.

In no event shall the total liability of ZSS, its affiliates or any of their respective officers, Directors, employees, agents, successors, subsidiaries, suppliers, affiliates or third parties providing information on this site to you for all damages, losses, and causes of action resulting from your use of this site, whether in contract, tort (including, but not limited to, negligence) or otherwise, exceed the amount you paid to ZSS in connection with the event giving rise to such liability.

You hereby acknowledge that the preceding paragraph shall apply to all content, merchandise, and services available through the Site. Because some States do not allow limitations on implied warranties or the exclusion or limitation of certain damages, all of the above disclaimers or exclusions may not apply to all users.

 

International Use

We control and operate the Site from the United States. We make no representation that materials on the Site are appropriate or available for use outside the United States. If you choose to access this Site from outside the United States, you do so at your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.  ZSS does not ship its products internationally at this time.

 

Coupons & Discounts

Coupon codes are created by ZSS for additional savings during special promotional periods. Each code is set for single usage with an expiration date and a minimum purchase order at the discretion of ZSS.  ZSS reserves the right to review & refund and order deemed in excess of personal usage, including orders over $500 before discount applied.

 

General Promotion and Promotional Code Terms:

Promotional codes are created by ZSS for additional savings during special promotional periods. Each code is single usage with an expiration date and a minimum purchase order at the discretion of ZSS. Most codes are limited to new customers to zss-skincare.com and one per customer per purchase and valid for a limited time after being generated, unless expressly stated otherwise. ZSS reserves the right, in its absolute discretion, to determine your eligibility for any promotion. Promotional codes have no cash value and are not retroactive no price adjustments will be issued to orders placed prior to the start of any promotion. Promotional codes cannot be combined. Offers and discounts advertised on the site without a code will be automatically applied and can be used in conjunction with a separate code.

ZSS may run promotions designed to attract new customers or increase sales. In connection with these promotions, any person that receives credits, coupons, promotional codes, prizes or other benefits from ZSS by using multiple user accounts or email addresses, using false names, impersonating others, or through the use of any other fraudulent or misleading conduct, shall forfeit any credits, coupons, promotional codes, prizes or benefits obtained through such means, and may be liable for civil and/or criminal penalties under applicable law. ZSS reserves the right to refuse or alter any code or promotion at its discretion. The contents of this statement may be altered at any time, at our discretion.

 

Refer A Friend Promotion Terms:

You may not use spam or send unsolicited emails to people you don’t personally know to collect referrals and you may not collect referrals by posting on public message boards, coupon sites, reseller sites or other fraudulent ways.

Any person that receives credits, coupons, prizes or other benefits from ZSS by using multiple user accounts or email addresses, using false names, impersonating others, or through the use of any other fraudulent or misleading conduct as determined by ZSS, shall forfeit any credits, coupons, prizes or benefits obtained through such means, and may be liable for civil and/or criminal penalties under applicable law. ZSS Refer A Friend program is subject to change without notice. The contents of this statement may be altered at any time, at our discretion.

 

Risk of Loss

Any goods purchased from our Site will be shipped by a third party carrier. As a result, title and risk of loss for such merchandise will pass to you upon our delivery to the carrier.

 

Commercial Transactions – Autoship

The services offered by ZSS are Autoship-based services. When you open an AutoShip-based account, you hereby agree to pay all charges to your account, including any applicable taxes, in accordance with billing terms in effect at the time the fee or charge becomes payable. ZSS reserves the right to change the amount of, or basis for determining, any fees or charges for Services we provide, and to institute new fees, charges or terms effective upon notice to subscribers.

Your AutoShip will be automatically renewed and your credit card will be automatically charged, depending upon the billing terms for your account, for as long as you remain a Subscriber. You agree that ZSS will not be obligated to send you any renewal or advance billing notices or confirmations that your credit card has been charged.

Your right to use the Service or a specific product is conditional upon our receipt of payment. If payment cannot be charged to your credit card or if a charge is refunded for any reason, including chargeback, we reserve the right to immediately either suspend or terminate your access and account, thereby terminating this Agreement and all ZSS obligations hereunder. You are required to pay any amounts still owed to us at the time your account is suspended or terminated.

ZSS’ AutoShip plans fall into different categories, including ‘Month to Month’ where the customer can cancel at any time, to a variety of ‘Commit and Save’ plans where the customer can profit by further savings (the “Savings”) in return for committing to the AutoShip for a specific length of time (for example, for 3 months, 6 months or 12 months). Note there that if a customer cancels this Commit and Save AutoShip before that agreed time period has expired, then the customer will be liable for the “Savings” that have accrued to date.

In the event that you elect to terminate your ZSS AutoShip, please follow the instructions signaled on the website. In case of further correspondence, email info@zss-skincare.com

If you have any questions regarding your supplements or your supplement order, you may email info@zss-skincare.com or call our ZSS answering service (866) 479-1980 which can receive messages 24/7. If it is an emergency, please call 911.

In the case of your ZSS order, if you are not completely satisfied with our ZSS products, then there is a 100% refund available. If you have opened the products, simply return the opened products within 60 days. Upon receipt of your products, we will refund you with credit.

Termination

These terms are effective until terminated by either party. If you no longer agree to be bound by these Terms of Use, you must cease your use our Site.

Subject to applicable law, we reserve the right to deny your access to all or any part of our Site with or without notice. You agree that any termination of your access to our website may be effected without prior notice, and agree that we may immediately deactivate your account and all related information and files in your account and bar any further access to such files. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to our website

 

Privacy Policy

ZSS is committed to respecting and protecting your privacy. This Privacy Policy section communicates how, when, and why we gather information about our customers and what we do with it.

If you have any questions about the ZSS privacy policies please contact us at info@zss-skincare.com

This Privacy Policy does not apply to other websites to which we link. You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, you are not authorized to use this Site.

 

Information Collected

If you subscribe to ZSS and/or place an order through www.zss-skincare.com we will ask you for your name, e-mail address, shipping address, telephone number and credit card information. We use this information to process and fulfill your order and to notify you of your order status. All archived credit card information is maintained in a secure and safe environment. Telephone numbers and e-mail addresses are used to contact you regarding your order. ZSS will never sell, rent or share your personal information, including your e-mail address, with any third parties for marketing purposes without your express permission. If you decide to save your order information you will be creating an account that includes a personal password. Please safeguard your password and other personal information. You may be liable for unauthorized use of our website, as well as have your private information used by others. In addition, we automatically gather certain information about the use of the Site, such as how frequently certain areas of the Site are visited, including the use of cookies and other technologies. Most browsers can be set to prevent cookies or to notify you when one is being placed. However, cookies are necessary to access the Site.

 

How We Use Your Information

In connection with their performance of services to maintain and operate the Site and certain features on the Site, certain trusted third parties may be permitted to access your information. For example, we may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders.

We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control. In such a circumstance the Transferee would be bound by the terms of this privacy policy.

We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.

We use non-personally identifiable information in the aggregate so that we can improve the Site and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

If you submit your email address to be added to a mailing list, we will use the email address for the sole purpose of sending you announcements, special offers from ZSS and other partners along with site updates.

We use your feedback to improve our site and our organization. If you choose to provide information about yourself using a feedback or email form on our Web site, we will not use the information for any purpose other than to respond to your inquiry or to act on your suggestion or comment. We will not share your information with others except with your permission or upon your request.

Comments you voluntarily post on public forums on our Site will, of course, be displayed publicly along with the name you submit.

 

How We Protect Your Information: 

We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security, and integrity of data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

Children’s Privacy and Parental Controls

If you are under 18, you are not authorized to use the Site. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors.

Privacy Policy Changes

If we decide to change our Privacy Policy for the Site, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site indicates your assent to the Privacy Policy as posted.